Refund policy
Due to hygiene and safety reasons, all cosmetic sales are final. We do not accept returns or exchanges on opened or used products.
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue. Once reviewed, we will gladly assist with a replacement or resolution.
Please note:
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We do not offer refunds or exchanges based on shade preference.
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Shipping fees are non-refundable.
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Items reported after 48 hours may not be eligible for review.